Privacy Policy

For privacy questions, contact us at:

Email: support@bone.shop

We may collect the following types of information:

Information You Provide

This may include:

• Name
• Email address
• Shipping address
• Billing information
• Phone number, if provided during checkout
• Order details
• Customer support messages
• Subscription preferences
• Reviews, feedback, or survey responses

Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Links clicked
• Referring website
• Approximate location
• Cookies and tracking data
• Purchase and checkout activity

Payment Information

Payments are processed through Shopify and third-party payment providers. We do not store full credit card numbers on our website.

We use information to:

• Process and fulfill orders
• Provide checkout and payment services
• Ship products
• Send order confirmations and updates
• Respond to customer support requests
• Manage subscriptions, if applicable
• Improve our website and products
• Prevent fraud and abuse
• Send marketing emails, if you opt in
• Run analytics and advertising
• Comply with legal obligations

We may use cookies, pixels, and similar technologies to operate the website, remember preferences, analyze traffic, measure advertising performance, and personalize content.

These may include tools from Shopify, Google, Meta, TikTok, email platforms, analytics providers, and advertising partners.

You can adjust cookie settings through your browser. Some features may not work properly if cookies are disabled.

If you sign up for marketing emails or messages, we may send promotions, product updates, and other marketing content.

You can unsubscribe from marketing emails by clicking the unsubscribe link in the email. For customer service, contact support@bone.shop.

We may share information with service providers that help us operate our business, including:

• Shopify
• Payment processors
• Shipping carriers
• Fulfillment providers
• Email and SMS platforms
• Analytics providers
• Advertising platforms
• Fraud prevention services
• Customer support tools
• Legal or compliance providers

We do not sell your personal information in the ordinary meaning of selling customer lists for money.

We may use advertising platforms and analytics tools to understand website activity and show relevant ads. These partners may collect or receive information from our website through cookies, pixels, or similar technologies.

We keep personal information as long as needed to provide services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and operate our business.

Depending on where you live, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of certain marketing or advertising uses
• Request a copy of your information

To make a request, email support@bone.shop.

We may need to verify your identity before fulfilling a request.

Our website is not intended for children. We do not knowingly collect personal information from children.

We use reasonable safeguards to help protect personal information. However, no website, payment system, or internet transmission is completely secure.

If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.